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Posted

Hi,

 

I have a .co.uk domain that I'd like to move over to TCH (to match the .com domain hosted here), but after lots of chatting to the current hosting company they say they need to have an IPS tAG for the domain I'm transferring to.

 

As far as I can understand it, IPS TAGS just seem to be a peculier british way of doing things :D

 

Does TCH have an IPS TAG, or does anyone know a way round the problem?

 

TIA

 

Andy

Posted

Let me make sure that I understand clearly. You simply want your .co.uk domain to point to the exact same space as the .com you already have hosted here? So that if a visitor types in mydomain.co.uk, it actually takes them to ****?

 

And yes, seems the "IPS TAGS" are a new vocabulary term for me.

 

Is there any way for you to ask them what an example might look like?

 

So, if what I said first IS what you want to do, you may ask them if this is what they're looking for. You received an IP address in your welcome email. They may be looking for an IP address and username like:

 

123.123.123.123/~username

 

More info would be better.

Lianna

Posted

Hi,

 

Yes, the full story is that when I formed my company 'Mycoted' in the UK 3 weeks ago, the organisation setting it up for me gave me a 'free' domain name - www.mycoted.co.uk. I looked for the best hosting people around - and found TCH (or SNH as you were then) :D When I asked them to move the hosting to you, I gave them the new DNS address and they did nothing - not even responding to my emails. After a week I got fed up and bought www.mycoted.com, through yourselves, and you changed my account to that - great.

 

However, I would like to have the www.mycoted.co.uk to point at the same space as www.mycoted.com.

 

After lots of phone calls with the hosting company for www.mycoted.co.uk (who don't have telephone support "because no hosting company does" :D and take 72 hours to respond to an email request - thats 72 hours between 9am and 5pm :D ) they finally stated that with .co.uk domain they could only change it if I provided a Nominet TAG.

 

Nominet state that one is not requires - http://www.nic.uk/howto/change-isp.html

 

I think it's probably just going to be a long drawn out argument with them - the sooner I can get it all over to you the better :D

 

Andy

Posted

Ok, I see what the issue is now. By reading a bit in Nominet's site, I find that each domain seller for .co.uk (and probably others in Nominet's control) must have be a "Tag Holder". So what you're domain registrant agent (IO) told you is that in order to fully transfer your domain registration to us, they would need to have our Tag Holder number....

 

So, let me back up a bit, because I think this is a vocab issue. To transfer the registration of a domain name means that you no longer want your existing Registrar to hold the domain name, but rather, another chosen registrar. But you really don't need to transfer registrars.

 

Registrars are different from the Hosting company which hosts your site. The only thing that ties the two together is the name servers listed for the domain. Under normal circumstances, if this was the only domain name that you had, you would simply tell the registrar the Name Servers that should be associated with the domain in order for the domain name to resolve to us as your host.

 

But, because this is a second domain name that you want to simply 'point' to us, then you really aren't looking for a full transfer or a name server change.

 

See why this is complicated? Do you have access to a domain control panel of some kind that would allow you to make changes to, say your address that is listed with the domain .co.uk? Most registrars offer some kind of panel. Within that panel, there may be options to "Forward" or set up "DDNS" or some term similar. That's what we need to do to your .co.uk name.

 

If you want me to help follow up with this, I'll be happy to.

Lianna

Posted

Thanks for that,

 

Yes, you are right, a lot could be down to the words here. If I look at whois on nominet http://www.nic.uk for www.mycoted.co.uk, then the "Registrant" is down as me - Mycoted Ltd, although the address is wrong. The address belongs to Formations House, who helped form Mycoted for me.

 

The Nominet Tag Holder - IODOMAIN is the Registrants agent, who formations house presumably paid on my behalf to 'register' the domain.

 

Formations House http://www.formationshouse.com/ are 'hosting' the .co.uk domain at the moment - although it does nothing but point to their site.

 

I simply want to point the domain name at my www.mycoted.com space hosted by you. I assumed that it was simply a matter of changing the DNS settings somewhere.

 

at formations house I have no cpanel or equivalent - I have one web based email account and that is it....

 

Thanks for you help, if there is anything you think you can do I would appreciate it, but the only thing I can see at the moment is that I contact nominet - I'd contact IODOMAIN, but I have no idea who they are.

 

Andy

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