System email account is 260Mb but there no visible emails that can be deleted?

[imaginarynumber]

Hi all

A long time customer, haven't been in the forum for a few years but I still have my basic reseller account. The default (system) account on my personal email account shows that it is using 260Mb. The email address that I actually use is currently at 645Mb, and nearing the account limit.

How do I purge the system account? Sorry if the answer is obvious. It is years since I needed to mess about with the nuts'n'bolts.

Thanks in advance.

[TCH-Antonyo]

Hi,

 

Please submit a ticket through https://my.totalchoicehosting.com/contact.php

Also we need the reseller domain name and email account details for further check.