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About TCH-Antonyo

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  1. Hello We are having an issue with one rack of servers and we are working at the moment. We shall update this thread, with more details as soon as possible.
  2. Hi, Server is back to online and working fine now. Also we are monitoring this server.
  3. TCH-Antonyo

    Server Down

    We are aware of the issue with this server and we are working at the moment. We shall update this thread, with more details as soon as possible.
  4. Hi, We have replaced the power supply unit of the server and its back on line. Also we are monitoring this server.
  5. We are aware of the issue with the server. Our NOC team is checking it out, please stand by for updates.
  6. Hi Molucleman, Thank you for contacting us, in our Shared and Dedicated accounts you can host unlimited email accounts, sub domains and SQL Databases but unfortunately we do not offer Unlimited server space and unlimited Bandwidth on both Shared and Dedicated. If you are looking more Bandwidth, Dedicated Server is the best option, you can check the Dedicated server plans from the following url at https://totalchoicehosting.com/dedicated.html and if you want custom server configuration please open a ticket to help desk.
  7. Hi, Could you please submit a ticket at https://support.totalchoicehosting.com/ with the following details for detailed check in to this. # root password of the server. # provide the full header of the bounce back email [ Please visit following URL to know how to find email headers in various email clients and websites http://mxtoolbox.com/Public/Content/EmailHeaders/ ]
  8. Hi, Please note that you have installed the latest version of the magento community edition, its support both PHP5.5 and PHP5.4, you can verify it from the following link:- http://magento.com/resources/system-requirements The current error is mysql_old_password, we have corrected this issue in your account. Thank You. Regards, --------------------------------------------- Antonyo Harrison Technical Support TotalChoice Hosting Inc. http://www.totalchoicehosting.com
  9. Hi, Of course, if you submit a ticket with cPanel logins of your hosting account we can refresh your site as your wish. With in Twenty minutes we will update you through the ticket. You can submit the ticket from the followin link :- https://support.totalchoicehosting.com/index.php?/Tickets/Submit
  10. Hi, Thank you for the prompt responds. We are monitoring our all our servers, if we found any issues (loads) we will take action against the account and will send a notice to the client. If we find any issues from your account we will inform you through the registred email address with the hosting account.
  11. Hi, Add on domains are not supported on shared hosting plans. An add on domain is a second website, with its own unique content. This type does require you to register the new domain name before you can host it. So, if you want to host otherdomain.com, this is the solution. If you want this feature, please purchase a reseller account. Python 2.6.6 is available in our servers. There is no restrictions for creating Databases in a hosting account. If you purchase any shared hosting you can create unlimited Databases in your account.
  12. Hi, Sorry, we do not support Cold Fusion on dedicated Servers.
  13. Merry Christmas and a successful 2013 to come to you all my dear and near here on TCH family. God bless you through 2012 to see 2013. Tony
  14. Hi Mike, My hearty welcome to TCH family.
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