Guest Jerry Posted January 14, 2003 Posted January 14, 2003 Hello I'm having a major issue with your domain registration. I attempted to register "agreattimekaraoke.com" and somehow it got registered as "AGREATTIMEKARAOKE".com. I know for a fact that I typed the name in all small letters and your engine converted it to all caps. I normally never use all caps except when I'm SCREAMING IN FRUSTRATION about something -- like now for example. I didn't even think about the conversion causing me any problems and now low and behold I can't access my website because its all small letters with you guys and all caps with the Domain people, GRRRRRRRRRRRRRR Jackie B in customer service is telling me tough luck and I got to pay for another domain registration.I think this is utter BS given that it was YOUR software that made the conversion to uppercase letters in the first place. Cut and paste this link into your browser and try entering ANY lowercase domain yourself and you will see how I got DONE WRONG by YOUR software. http://www.secureserver.net/default.asp?pr...simple&se=&isc= Quote
knucklehead Posted January 14, 2003 Posted January 14, 2003 First of all you need to relax. its only a domain Secondly your domain name does not get registered in ALL caps. We have registered thousands of domains with Wild West Domains without a hitch. Its 3:40am EST, so I can not call WWW until in the morning. I conducted a whois on the your domain and it appears it was never purchased. The reason you domain does not come up when typed in your browser has nothing to do with upper/lower case. Type WWW.*****, in fact type, WwW.*****, you will notice that no matter what the combo of upper/lowercase you use it works ever time. Doesnt it? Your domain is not working because it was not registered into the datbase. Meaning the transaction didnt go thru, the credit card was declined, there was a trademark issue with the domain, so on and so forth. As far as the software, there is NO conversion that takes place. Your think there is, but the domains are all registered in lower case. Jackie B. does not work for ***** so I can not explain why you were told that, but she is wrong. I personally have registered 30 or so domains there and it does show it in caps, but as I said it makes no difference to the browser. What is your receipt number for the domain ? I will call them pronto simply provide me with the receipt. Quote
Guest Jerry Posted January 14, 2003 Posted January 14, 2003 Well open mouth insert foot. I got confused because the lady in support was printing what I had vs. what got registered in ALL Caps. It seems I mispelled my own domain name. I apologize to her and to you for any troubles I caused. I've gone ahead and watched the spelling a tad more carefully this time and registered another domain. And you're the guy going by knucklehead? Hmm maybe you'll let me borrow that nom de plume sometime -- . Quote
section31 Posted January 14, 2003 Posted January 14, 2003 I'm glad this got settled...i thought jerry was going to come out of my monitor and strangle me...lol I have to second knucklehead and state that domain names are not case sensitive...Imagine the chaos if they were.. Quote
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