A B Tross Posted September 22, 2003 Posted September 22, 2003 Hello and please help if you can. I am the administrator (new to me ) of ktpa.us, a non profit citizens taxpayers group. I just recently put this site up and set up 5 email accounts, and Horde seems to be the best option for us. The troubles are 1, no one can add to their address books. Either we get an error message or a message stating we need to refer to the admistrator. Well this administrator has no idea about that, so please help if you can. We are on server #37 as I recall. 2. Often, we have to log into our webmail accounts over and over before being accepted, I have no idea why. The association is very pleased wiht the hosting service, which I recomended we use due to the fact I have another site of my own hosted here. Keep up the good work! Quote
TCH-Rick Posted September 22, 2003 Posted September 22, 2003 Please note that generally these type of problems should be submitted as Help Desk tickets since we need access to your account to test and see what is happening. Since you mentioned your server number I was able to do some checking and made a change that should fix the problem. Please test it and if it is not working go to the Help Desk at https://ssl.totalchoicehosting.com/supportdesk and submit a ticket and I will look into it. I also should mention that Horde is a third party program. We cannot fully support it when they break it. Quote
A B Tross Posted September 22, 2003 Author Posted September 22, 2003 advise about help tickets noted. thanks Rick, what ever you did seems to have solved my troubles. Quote
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