Email And Other Questions

[gabulldog]

I've run across your site after many attempts at finding reliable, low-cost, yet high-quality web hosting. I currently run a small website, 2 mb in size and about 50 unique visitors a day.

 

In the near future, I wish to provide/sell email accounts with POP3 ability to those who might be interested. I've read where the amount of space for the account would go against the amount of diskspace in the plan. Will the amount of activity go against bandwidth or is that unmetered?

 

Secondly, if selling email accounts, would that require a reseller plan or can that be done with a Silver Plan (for example)?

 

Third, what POP3 email program(s) do you use?

 

 

I'm also looking at possibly using Blogger. Is that permissable on your site?

 

 

Thanks,

 

 

GA Bulldog

 

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Givin' the Dawg its bone.

[gabulldog]

It doesn't appear as if anyone responds to Presales questions. Four days have passed with no response. If this is any indication of how TotalChoice responds to support issues as well, I'll find myself another host.

 

Still looking for reliable, low-cost, (and now I'll have to add) responsive hosting.

 

 

GA Bulldog

[Head Guru]

It is the weekend. The forums are not the ideal place to answer presales questions in a hurry.

 

Please drop us a email to presales@totalchoicehosting.com and we will answer your question about email account reselling. While its not against our Terms of Services, I would highly suspect you would not last long on our servers.

 

We have a zero tolerance policy against spam.

 

Anyways, drop us a email and we can continue this discussion there.

[Deverill]

For the record, from 4:33 PM 9/18 to 8:59 PM 9/21 is only 3 days, but as Bill said, it's the weekend and the forums are not the "official" best way to ask presales questions.

 

As for TCH support, I was with a host who was down 4 days for a denial of service account. During that time he sent no messages to the users, denied they were down on a web-hosting forum, was able to do nothing about it, and finally, blamed his up-stream provider for the problem.

 

At TCH when this happened recently, Bill was on the phone in a matter of minutes and within about 3 hours, as I remember it, was hooked up with a new provider who could do something about it. Now remember, this is my understanding of the situation and as a user I may have gotten the story wrong or made some incorrect assumptions, but the bottom line was that it was fixed in 3 hours.

 

Also, feel free to compile a list of providers who publish the pager number of their top guy (i.e. CEO or the equivalent) in case of network problems. Finally, the few times there has been an issue I have been in the forums reading step by step how the problem was progressing and solved, usually in less than an hour at most, and never even noticed the problem myself.

 

Anyway, this is a great place to host your small website. Any submitted help desk issues are solved at warp speed, the hosting is very reliable (just look at their uptimes) and the people who run it are top notch. Besides, the prices are the best I've seen for a site with all the tracking and stats, cpanel, click-and-play applications, etc.

 

I believe the email will count against the bandwidth but I am not sure of that... I'm only guessing. As Bill alluded to, though, all it takes is for one of your customers to start spamming and you'll get shut down. They indeed have zero tolerance for spamming here.

 

The best (only?) way to do the email would be a reseller plan. That way you can decide the bandwidth and disk usages for each and add/delete them using the tools that are available.

 

You can use any POP3-compliant email client. The back end is generally irrelevant as long as it serves POP3. I have used Outlook, Eudora and Thunderbird email clients with zero problems.

 

I think others here are using Blogger... and a quick search on the message board confirmed it.

 

Hope some of this helps, but remember that if you need quick answers don't post an index card on the corkboard at the entrance to the grocery store - check out the help sites, search the forums or send an email... you'll get a faster response.

 

Regards

[gabulldog]

Thanks for the replies. I've been getting a run around over at some of your competitors, and perhaps was a bit heated when I noticed that noone had responded to my inquiry.

 

I will be getting in touch with you through the Presales email account.

 

Deverill, it's nice to hear good words about a hosting company. Much of the feedback I'm reading about various places is just the opposite.

 

Thanks again,

 

GABulldog

[jslagle]

I'll echo Deverill's comments.

 

This is a great company to deal with and they are determined to stay on top of things. I've gone through 4 different hosting providers and TCH is heads above them all in both service and pricing.

 

Rock Sign

[Deverill]

It's funny I give the example of the host down for several days on a DOS attack and in another thread here they just handled one in 1.5 hours. What timing!

 

In all seriousness and honesty, gabulldog, I am sure that you will enjoy hosting here if you choose to do so.

 

Regards