Bob Crabb Posted January 15, 2015 Posted January 15, 2015 I submitted a help desk ticket this morning at 8:12. Nine minutes later, Bryan Abraham responded, advising that the problem was resolved. I have been a customer now for almost 10 years, and, while I have always been happy with the level of service that TCH provides, I think that is a record for fast response to a trouble ticket. Thanks to Bryan and to the rest of the TCH staff. You guys rock! Quote
TCH-Thomas Posted January 15, 2015 Posted January 15, 2015 You shouldn´t have made the time you submitted the ticket official. Now everyone will submit their tickets at that time. Just kidding, the techs work as fast as they can, sometimes it goes this fast, while it takes longer at some times. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.