Urgent: My Site Is Offline Due To An Oversight, Please Can It Be Put B

[TLND]

Hi there

 

My site is offline due to an oversight on my part. Appologies. I've been with totalchoisehosting for many years, and a very satisfied customer, and can easily rectify the problem as soon as i can find out how to do so on the site. Please can my site be put back online urgently. I have a single site being hosted by total choice.

 

Thanks for your urgent help on this. I have also put in a support ticket.

[Head Guru]

I tried calling you on the telephone but received no answer.

 

Left you a Voice Mail.

 

Drop us a live chat or phone call me back and we can get your account back online.

[TLND]

Hi there Bill, thanks so much for getting back to me but the issue is still not resolved. All I need is to find the page at totalchoicehosting to update my payment details, I would be very grateful if you could point me at that page by providing the url to this page. I got a reply to my support ticket but it did not answer this question and answered an unrelated question which was really odd, I also tried to reply to your email but didn't manage to get hold of you. Help to get my website back up and running asap would be much appreciated. All I basically need is the URL to the page within your site to update these kind of details and make a manual payment. HELP please.

[TLND]

p.s i'm not familiar with 'live chat' here, how do I use that? Thanks

[TCH-Thomas]

In this case I think Bill means through Msn, Yahoo or AOL instant messagers.