Hi there Bill, thanks so much for getting back to me but the issue is still not resolved. All I need is to find the page at totalchoicehosting to update my payment details, I would be very grateful if you could point me at that page by providing the url to this page. I got a reply to my support ticket but it did not answer this question and answered an unrelated question which was really odd, I also tried to reply to your email but didn't manage to get hold of you. Help to get my website back up and running asap would be much appreciated. All I basically need is the URL to the page within your site to update these kind of details and make a manual payment. HELP please.