tijuanabanana Posted March 28, 2012 Share Posted March 28, 2012 Hello, we are hosting a website on TCH and have been using the php script recomended here: http://www.totalchoicehosting.com/help/statisticspage.htm to access AWSTATS for alost a year now and just a few days/weeks it stopped working. Could it be a browser update issue? Any help is very much apreciated.. Thanks TijuanaBanana Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted March 29, 2012 Share Posted March 29, 2012 Welcome to the forum, TijuanaBanana . I have personally never used that Awstats solution, but I can imagine that Awstats itself has changed since that linked solution was written. Hold on and someone else will probably know whats wrong. Quote Link to comment Share on other sites More sharing options...
tijuanabanana Posted March 29, 2012 Author Share Posted March 29, 2012 Hello and thank you Thomas, Yes indeed, it's been a while Hopefully someone has a clue why this is happening. Will check back later Quote Link to comment Share on other sites More sharing options...
TCH-Bryan Posted March 30, 2012 Share Posted March 30, 2012 Hi TijuanaBanana Please submit a ticket at https://support.totalchoicehosting.com/ and select department as technical and mention the issue to be resolved along with your Cpanel Username and password so that we can investigate it further Quote Link to comment Share on other sites More sharing options...
tijuanabanana Posted March 30, 2012 Author Share Posted March 30, 2012 Ok, I'll do that. If this gets resolved I'll share the solution here. thanks! Quote Link to comment Share on other sites More sharing options...
daveulrich Posted April 26, 2012 Share Posted April 26, 2012 This is also true of "Latest Visitors" functionality. It has been offering no information now for months. I thought it was just down for a short while and would get resolved after a day or two, but it has been at least two months now. I guess it's time to get proactive since they don't seem to be aware of an issue with traffic logs. Which coincided with the cPanel upgrade I might add! Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted April 26, 2012 Share Posted April 26, 2012 I belive both these issues got resolved after it was raised via our helpdesk. Quote Link to comment Share on other sites More sharing options...
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