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About TCH-Bryan

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  1. TCH Family, Please take note of the below maintenance notification: Location: Troy, Michigan Data Center Start Date: 2020-02-08 22:00 Eastern Time End Date: 2020-02-09 02:00 Eastern Time Work Window: 4.00 Hours Status: Scheduled Risk: Impacting; expect downtime to occur during the planned window. Maintenance Type: Network Infrastructure Upgrades Reason for Work: Increase bandwidth capacity & preventative maintenance Description of upgrades: Data Center and Network staff will be adding additional bandwidth capacity to our core network. This will increase available bandwidth by 500%. Includes replacing core routers with more robust and new model units. Also, upgrading peer connecting equipment to facilitate handling new bandwidth. Description of Preventative maintenance : Includes replacing all Power Distribution Panels that feed the core networking gear. Also replacing end of life switching gear on selected racks. Thank You for your understanding during this Planned Maintenance Window. You may direct any questions or concerns to our support team
  2. To get update notices of your new server, please click "Follow This Forum" on rouge forum thread. Note that you need to be signed in to the forum to view the "Follow this Forum" link. If you are not already a forum member, create a new login and password.
  3. Migration Complete! If you have not corrected the name servers of your domain, please modify them as instructed below. ---------------------------------- CASE 1: ns1.totalchoicehosting.com & ns2.totalchoicehosting.com ---------------------------------- No action required ---------------------------------- CASE 2: Other name servers ---------------------------------- replace all instances of the old IP address ( ) to the new IP address ( ) in your domain's DNS zone file or change name servers to ns1.totalchoicehosting.com & ns2.totalchoicehosting.com Please note donuts (old server) will be taken offline in couple of days, after which data will be removed permanently and not retrievable. If you encounter any problem with your account after this migration, please contact us immediately.
  4. As part of the upgrade plans TCH has for our server farm, we will be migrating all accounts on this server to a new server over the next two days. The current hardware on donuts has served us well over the years but it’s time to move to bigger and better hardware. This would provide you with more power, stability and potential to further expand your business. The new server is on the same DNS cluster, the sites will work fine as soon as the migration is complete. Since this is a completely new server, all accounts WILL be getting a new IP address. You still WILL NOT need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or po i nting the domain via IP from outside, you will need to update the IP to the one mentioned below. old IP :: new IP :: If you are using server hostname or server IP as the incoming/outgoing mail server in your email client, you will need to update your mail server settings to point to the new server. old host name :: donuts.tchmachines.com new host name :: rouge.tchmachines.com We would request you to take the above maintenance into consideration & plan your activities accordingly. As always our technical support team will be online to attend your queries.
  5. Hello, The server is now back online and stable. Please open a ticket if you continue to have issues.
  6. Hello, We have taken the server down for an emergency maintenance, we hope to have it back online shortly. Please stand by for updates.
  7. Hi Rowan, This issue should now be resolved. Your local version of php.ini (/home/USERNAME/php.ini) was overriding the date_default_timezone_set function. I have changed date.timezone value in that file to "Europe/London". Could you please try again and let me know if the problem persists?
  8. The maintenance is now complete and the Help Desk is back online. We thank you for your patience.
  9. Our help desk will be down for maintenance from 09:30pm to 11:30pm (EST) on December 3rd. If you need any assistance from our support team, feel free to contact us using live chat. You can find link for Live Chat Support on our website :: http://www.totalchoicehosting.com.
  10. We are having network switch down and this results some of our servers went down. Our data center team is on the route to fix this issue at the data center facility. We will continue to provide updates. We thank you for your patience and apologize for any inconvenience. Following servers are effected :: alderaan.snhdns.com boba.tchmachines.com chicago.tchmachines.com corellia.snhdns.com data.snhdns.com dayton.tchmachines.com detroit.tchmachines.com enterprise.tchmachines.com jarjar.tchmachines.com laforge.tchmachines.com organa.snhdns.com skywalker.tchmachines.com tintin.tchmachines.com triton.tchmachines.com worf.tchmachines.com
  11. Hi David, The permission on the folder /home/username/public_html/lx/ was insufficient. I have corrected it now and verified it is working fine. Please check it out
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