JDanniel Posted March 5, 2011 Posted March 5, 2011 Hello. I have been unable to send or receive any e-mail today, and was wondering if there is an e-mail issue today at TCH. I tried to submit a help desk ticket, in the event there's an issue specific just to my account, but unfortunately, I do not remember the password I registered with. Since I have no e-mail access, I cannot have a password sent to me. That's why I'm inquiring about the situation here. My web site seems to be operating properly, but not the e-mail. Is there a way for me to find out what the problem is? Thank you! J. Danniel Quote
JDanniel Posted March 5, 2011 Author Posted March 5, 2011 Never mind. I believe the problem is being caused by the new version of Avast anti-virus. I temporarily disabled the Avast mail scanner and got my mail fine. Quote
TCH-Bruce Posted March 6, 2011 Posted March 6, 2011 I tried to submit a help desk ticket, in the event there's an issue specific just to my account, but unfortunately, I do not remember the password I registered with. Since I have no e-mail access, I cannot have a password sent to me. You don't need to know your password to use the help desk. Just click the Submit a Ticket link. Quote
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