Backing Up, Downloading And Wiping My Server

[Aknot]

Ok this may sound extreme but sometimes I feel a complete wipe and start from scratch is best. I have used TCH for 7 years now adding taking away uploading downloading installing uninstalling "stuff". I did a complete (?) back up last night and downloaded it.

 

Can I assume that every file on my server is in that ziptar file?

Can I assume that if I unzip/view it on my desktop I can find anything I may want to find that was on my server?

 

If the answer is yes to those questions my final question would be how do I wipe clean my server?

 

 

Thanks.

[TCH-Thomas]

1) You will find anything that you currently have on your account (files that is) in that backup and unless something has gone wrong when either the server creates the backup (which is a minimal risk that it happens) or when you extract the backup on your own computer, all current files should be there.

 

2) Easiest way to start over is to submit a ticket with the help desk and tell them you want to start over and ask them reprovision the account, ie set it to the state it was once when you signed up.

[Aknot]

Thanks for the response!

[beubanks]

I would prefer something in between, which would be to start clean when Wordpress 3.0 comes out and clean out the old stuff. How would I request that in a help desk ticket?