annie Posted May 22, 2009 Posted May 22, 2009 Looks like intermittent DNS problems. NS1.totalchoicehosting.com NS2.totalchoicehosting.com On two occasions today, DNS has failed. Last one a few minutes ago. Anything going on? Quote
TCH-Bruce Posted May 22, 2009 Posted May 22, 2009 I've had routing problems most of the week but it had nothing to do with the TCH servers but the route getting there. Are you sure this isn't what's happening to you? Quote
annie Posted May 22, 2009 Author Posted May 22, 2009 At home my mailserver address doesn't respond right now. I also tried it here and it failed: http://network-tools.com/ (Timed out) Before I got to http://www.zoneedit.com/ , even the first one worked. And it also worked at home. So this is intermittent. Quote
annie Posted May 22, 2009 Author Posted May 22, 2009 There is a way to figure out if the problem is DNS or routing: Make a note of the IP address of your server. Let's say your mailserver address fails because the address is bad (ie DNS problems), immediately switch out the address for the IP number and then try again. If it works then, and you switch back to the address and it doesn't work, then either it's second to second intermittent, or you just proved that it's a dns problem, not a routing problem. Oh, and same thing with traceroute. Start two traceroutes from the same location at the same time. One with the address, one with the IP number. If the one with the IP number works, guess what, it's not the routing that's the problem. Quote
TCH-Bruce Posted May 22, 2009 Posted May 22, 2009 Annie if you are still having issues please open a ticket with the help desk. The techs can help track down where the problem is. Quote
Head Guru Posted May 22, 2009 Posted May 22, 2009 We have not reported any DNS issues with NS1 or NS2. If you could open a ticket, we will look into the issue. Quote
annie Posted May 22, 2009 Author Posted May 22, 2009 I'll open a ticket if the problem persists, and I can rule out route problems. Quote
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