Ftp Session Control

[sheryltoo]

I had someone help me fix some errors I was getting with my SMF forum and he said my "FTP session control doesn't work."

He also said, I had too many connections and it showed none .

This was the error he got:

Response: 421 Too many connections (8) from this IP

Error: Could not connect to server

Status: Delaying connection due to previously failed connection attempt..

 

Do I need to do something or do you have to do something?

Sheryl

[TCH-Thomas]

In your ftp programs settings or similar, try setting the number to 1 or 2 and se if it helps.

 

In my ftp, this is called "Global max concurrent transfers" and "Per site max concurrent transfers", so look for something similar to that.

[sheryltoo]

I'm not even sure I have a ftp program. It says "0" under the Ftp accounts.

Does this mean I should install one?

I'm able to upload files to my site but I don't know what ftp program does that.

Sheryl

[TCH-Dick]

The "0" under FTP accounts is for FTP user accounts you create in cPanel as is the FTP Session Control option. Since you have not created any I assume he was connecting to FTP using your cPanel username/password. Either way the error is due to how he has his FTP client setup and he is exceeding the limits we have set on the server.

 

Creating a custom FTP user so he can see them under the FTP Session Control option will not prevent this error. It will only allow him to stop active sessions for the custom FTP user. The best course of action would be for him to adjust his FTP client to use less concurrent connections when connecting to the server.

[sheryltoo]

Thanks for explaing all that. I don't really understand it but it sounds as if I don't have any problems that I need to deal with, right?

Sheryl