Ftp Log?

[laura_c]

My site developer thinks that some site pages are not being correctly transferred up to the TCH server and that this is causing errors to occur.

 

They suggest that there should be an FTP log somewhere on the server that would show what errors occur during the FTP transfer session.

 

I have found the site error log - that's where I am spotting the root cause of some of trhe site operational problems. But I can't see an FTP error log or even an FTP log at all.

 

Sorry if I'm being thick about this, but can someone point me in the right direction, please?

 

Thanks,

 

Laura

[TCH-Bruce]

I don't think you can access them from cPanel. If you open a ticket with the help desk they may be able to provide you with the log information you are looking for.

[laura_c]

Will do - thanks Bruce.

 

Laura

[TCH-Dick]

You can find your ftp logs in cPanel under Files> Ftp Accounts. If I recall correctly the only catch is that you will need to change the file extension to .txt once you download the logs.

[TCH-Bruce]

Thanks Dick, don't know how I missed it....