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Posted

I somehow locked myself out of my site by using the password protect directories button from the c-panel. I get the following:

 

Forbidden

You don't have permission to access /index.html on this server.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

I have done everything possible and still cannot figure this out :naughty: Any help would be greatly appreciated.

 

Thank you,

Anna

Posted

Welcome to the forums Anna :naughty:

 

The quickest way is probably to open a ticket at the help desk and get us to look at it for you.

 

If you want to check it yourself, I would check that for the main directory you have no password protection set, and that you have the permissions of the public_html directory 750 and the index.html set to 744

  • 2 weeks later...
Posted

I'm having a problem similar to that of room4five. I password protected one of the directories on a site I set up for an organization. I couldn't access it again, even after I un-protected it.

 

What I want to know is how I can set up an interface for any of my "authorized users" to put their user name and password in so they can access a password protected directory. All I can do so far is go through the password-protect-directory procedure and then anyone who tries to go to that directory gets a "Forbidden" error message.

 

How do I set up a user/password interface to allow my authorized users access?

 

I hope this info would be helpful to room4five, too!

 

pathfield

Posted

Welcome to the forums pathfield :)

 

Check out hotscripts.com for some sort of script that will allow you to add an interface.

 

Not sure what you are trying to protect but there are contact management solutions that allow you to store content only authorized users are able to access. Same holds true for blogging software and forums.

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