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I formerly had my domain and hosting accounts with Yahoo. Now my hosting account is with TCH. I use a directory service that requires an A Record to point to an IP Address, which was already set up with Yahoo. Since switching to TCH, my directory service no longer works. Did I need to set up anything under the TCH account in order to maintain my directory service. As far as I understood, I only had to do the set up on the domain level.

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If you changed the DNS to our nameservers, you will need to open a ticket at the help desk, and tell us what the IP is for the a record you need - we'll then edit the DNS for you.

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