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Posted

I purchased Roboform several years ago and I really like it.

 

I have messed up my back up folders and I have no clue how to start all over again.

 

When I backed up my data (Outlook Express address book etc.) I discovered I backed up an "old" list and I don't know how to get back to square one. I made more than one folder for back up ... then I got confused (how unlike me :) ) ... I was not able to restore what I'd done and the data I've got saved is out of date.

 

I have sent Roboform help a request. Obviously they didn't read my request and just sent me a link on how to move Roboform to another computer.

 

I've tried reading their help files and I'm still not sure how best to handle this. I don't want to lose all my passwords by making a dumb move.

 

My thought was uninstalling the program and then downloading it again. I wasn't sure what would happen to all my data if I did that.

 

I'd sure like to talk to someone who uses the program and can tell me how to get back to a clean start.

Posted

If you have somehow lost all your backup folders and lost your password cards you will have to start from scratch I am afraid.I have used roboform for 3 or 4 years now. And lost is lost with it. Have you maybe tried a system restore to and earlier date???

Posted (edited)
If you have somehow lost all your backup folders and lost your password cards you will have to start from scratch I am afraid.I have used roboform for 3 or 4 years now. And lost is lost with it. Have you maybe tried a system restore to and earlier date???

 

I still have all my passwords and data. What I didn't have was "recent" email addresses from Outlook Express in my data files. I probably screwed it up because I may have backed up a wrong file ... I have NO idea what the heck I did.

 

So, when I looked in my data ... none of my more recent addresses appeared.

 

I have just been playing with some of the buttons and I have actually been able to import my newest email addresses. I do believe I've solved my problem! Thanks for your response. I always manage to solve my problems if I beat myself over the head with them long enough. :)

Edited by Mrs. Muddled
Posted

I also use robo form, just about from the begging...I no use a flash stick for roboformanytime I add or delete a password area, IO back ot up on my stick...but to quote JTD, what is done od done

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