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Posted

I have a bit of a predicament, but I will try to explain it. My domain, kiyote.net, suddenly stopped working sometime this January and contacts with the company, HostingSimply.com, failed. I decided to transfer my business to TotalChoiceHosting. When I went to transfer my domain, from MyCoolName.com to TotalChoice Hosting, I had no authorization code. My emails to MyCoolName.com have been unanswered and the website no longer works.

 

My domain is therefore stuck in a kind of limbo because I can't access the authorization code. I'm unsure how to proceed, any help would be greatly appreciated.

 

From Total Choice Hosting I was advised to contact ICANN which I did, but then they told me to go back to Total Choice so I'm frustrated enough to scream with all that's been happening. I no longer have access to and lost my personal websites, graphics, pictures and data I have no way to replace without knowing why or given any explanation from Hosting Simply. That's mostly why I'm angry over this whole fiasco.

Posted

Welcome to the forum orcanta :thumbup1:

 

If I understand you correctly, then there is little we can do to get the domain name from your old domain name registrar, other than suggesting you connect ICANN to put pressure on your old domain name registrar to allow the transfer.

 

 

I assume you can't edit the DNS at the old domain name registrar to set it to the nameservers here ?

Posted

I just realized MyCoolName.com actually works now so I just tried to contact them again for the code. Thanks for the welcome and quick replies :thumbup1:

Posted

HostingSimply.com and MyCoolName.com (both apparantly owned by CanUS Media INC) appear to basically have gone out of business (as well as his other company dedizone.com).

 

However, the actual registrar for your domain is PublicDomainRegistry.com. MyCoolName.com looks to have just been a reseller.

 

I would suggest going to PublicDomainRegistry.com, contact them, and tell them the domain reseller of theirs you purchased your domain through appears to no longer be in business and you'd like to transfer your domain. They should be able to help you out. If you go to support.publicdomainregistry.com you should be able to enter a support request.

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