highphilosopher Posted April 29, 2007 Posted April 29, 2007 If your looking for a sales pitch, I think your best bet would be, "Our tech's kick a__". I really think it would work, people like honesty. That being said, I have only been here a couple of days, but if tech support is always this helpful, I will be here for a lot longer. Here's an example e-mail conversation. Me: Hey, can you setup this to do this for me? Them: Sure. Them: Done. All this transpired in like 30 minutes. If that's not service I don't know what is. NOW that being said, you might say beginner's luck, but I've had four different things come up similar to the example above, and all of them were handled in a timely manner. Quote
TCH-Andy Posted April 29, 2007 Posted April 29, 2007 Thanks for the kind words Our tech team do enjoy helping, so we do our best, but it's always good to get the feedback Quote
TCH-Bruce Posted April 29, 2007 Posted April 29, 2007 Thanks for the kind words. If it's luck then I've been lucky for 4 years. Quote
TCH-Don Posted April 29, 2007 Posted April 29, 2007 Glad you are happy TCH has a hard working caring staff. I gues the luck part is that we customers found this place. Quote
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