Ftp, Failure To Connect With Smart Ftp.

[GoodBYtes]

Hello,

 

I registered for a web hosting about 2hours ago. I seam to have all the e-mails.

Now I changed the DNS of my Domain, which I purchased some time ago with a different company (hopefully it was done right)

 

I would like to connect on my web hosting server that I just got and start uploading files (while I wait for the 24-72hours wait).

When I try with Smart FTP, it fails to connect:

[log]

[16:15:38] SmartFTP v2.0.1002.2

[16:15:38] Resolving host name "ftp.helpweaver.com"

[16:15:38] Connecting to 68.178.232.100 Port: 21

[16:15:39] No connection could be made because the target machine actively refused it.

[/log]

 

I also tried with 208.76.80.80. That Also failed.

 

I works with CPanel X FTP system.

 

Do I have to wait 24-72hours to have it setup, before I can use Smart FTP?

 

 

Moreover,

I setup a Forum with the quick installer (SMF):

As you can see:

http://kamino.tchmachines.com/~*******/forums/

But where is the images\CSS?

 

Thanks in advance!

Edited April 13, 2007 by TCH-MikeJ

[TCH-Thomas]

Welcome to the forum, GoodBYtes.

 

Please try with 68.178.232.100/~yourusername and see if that works.

 

If not, please open a ticket at the help desk and they will look in to it. Link on top of page and in my signature.

[GoodBYtes]

nope failed to work...

Not even working with LeapFTP

[MikeJ]

[16:15:38] Resolving host name "ftp.helpweaver.com"

[16:15:38] Connecting to 68.178.232.100 Port: 21

[16:15:39] No connection could be made because the target machine actively refused it.

 

helpweaver.com for you is still resolving to your parked host at the domain registrar. Until that resolves to 208.76.80.80 for you, ftp using ftp.helpweaver.com won't work.

 

I also tried with 208.76.80.80. That Also failed.

 

This I don't know why it wouldn't work for you. That ip address should work fine for FTP, and works for me when I ftp to it right now.

 

I setup a Forum with the quick installer (SMF):

As you can see:

http://kamino.tchmachines.com/~*******/forums/

But where is the images\CSS?

 

Your forum setup uses absolute url references to helpweaver.com instead of relative links, which means that the images and CSS will not show up properly even with the kamino.tchmachines.com link, because there are still references in the page to your domain name.

[GoodBYtes]

Well now:

http://www.helpweaver.com/forums/

and

http://www.helpweaver.com/

 

works... but I still don't see the images on the forum, and (I'm still seeing with techSupport) the FTP fails to work. Both IP and domain (ftp.helpweaver.com), with the EXACT same error.

 

Do you use port 21?

 

BTW, I'm really impressed by the technical support speed!

Edited April 13, 2007 by GoodBYtes

[MikeJ]

Try clearing the cache in your browser. Some browsers will cache the ip addresses.

 

As for FTP, are you able to ftp to other sites (as in, nothing is blocking your FTP?) Yes, port 21 is the correct FTP port.

[GoodBYtes]

Actually, I just realized that My router might be miss configured...

Even thus I opened the Port 21 for my computer... it doesn't want to connect to my free 5MB ISP hosting server.

 

I have a Linksys WRT54G.

Does anyone have an idea, how to open that port?

 

I have no firewall software.

Edited April 13, 2007 by GoodBYtes

[GoodBYtes]

Arrrrr!

 

It wasn't my router, even a direct connection on the Internet didn't solved the problem.

It was stupid annoying useless Windows Firewall.

 

Thanks thus for you help.

For some reason my ISP free web hosting, worked fine yesterday. It was after a Windows Update done this morning, that MIGHT be the caused of this hole issue.

 

But at least, I am VERY satisfied with the service. Absolutely Remarkable!

I know a couple of people looking for a great web site service. I will sure name you, as a highly recommended!

[TCH-Bruce]

Welcome to the forums GoodBYtes

 

Glad you are up and running.

[TCH-Don]

Welcome to the forums GoodBYtes