namaste Posted November 18, 2006 Posted November 18, 2006 (edited) The Situation: Our web site has a number of its modules missing (reason unknown) resulting in part in the inability of members to sign into site. Using cPanel and Backups option I have completed a - Full Backup...aka Generate/Download a Full Backup - of the site as of today 11.18.2006. The previous Backup and the one I wish to use via Restore option is in tar.gz compressed mode dated , backup-8.16.2006.... The Question: Using cPanel Backup as my route to Restoration, which do I select on the Backups 'page'; <Restore a Home Directory Backup...Choose file Option> OR <Restore a MySQL Database....Choose File option>? I'm not sure what it is that a FULL BACKUP implies when doing a restoration of a previously created Backup. Also, I assume that it is the tar.gz that one would select and not a decompressed version of a Backup. I note from a Forum comment that in some cases you can or you have to open a ticket to have Tech. Support to do the Restore. Appreciate your assistance on this, especially so as this problem occurred with our site while I've been away in India for the past 2 months and I would now like to make our site accessible to members asap. Edited November 18, 2006 by namaste Quote
TCH-Andy Posted November 18, 2006 Posted November 18, 2006 With a full restore, upload it to the server, and then open a ticket at the help desk and ask us to restore it for you. Quote
namaste Posted November 18, 2006 Author Posted November 18, 2006 With a full restore, upload it to the server..... Hi Andy, Thank you for your reply. I note while using FTP that the Backup I did earlier this AM has been saved at the rdir level of our Club's files. I assume this to be the Server you note above and accordingly will now place the ticket. Best regards. George. Quote
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