perfectdreams Posted August 1, 2006 Posted August 1, 2006 I'm on cable, and according to my ISP, everything is running smoothly, and our neighbor who has the same ISP isn't having a problem, except when he tests my 2 sites, so it's not just me. Anyways, I'm having problems with both mail and actually seeing my sites. They're on 2 different servers, so it's not a specific server problem. I'm just wondering if anyone else is having the same or similar problems. It's not just TCH hosted sites either. Yahoo and Google both are running crappy slow for me, along with LiveJournal and DeviantArt, so maybe it's gotta do with it being summer here in the states, and everyone's online (since it's too freaking hot to go outside). Quote
TCH-Bruce Posted August 1, 2006 Posted August 1, 2006 Could just be traffic. I have no problems accessing the sites in your signature in Ohio. You could try running a tracert and see where it's slowing down. Quote
TCH-Bruce Posted August 1, 2006 Posted August 1, 2006 To run a traceroute, if you are using windows, 1. Click on Start 2. Click on Run 3. In the box, type: cmd Press enter 4. A Dos-like window will appear. Type tracert ****** This has been posted in several places thoughout the forum. Quote
abinidi Posted August 1, 2006 Posted August 1, 2006 Just for clarification, in Bruce's message, replace the ****** with the site you are wanting to trace. To to tracert google.com, you'd type: >tracert google.com To tracert your site, you'd put your site's url there. Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 Yeah, I figured that, . I'm not sure if it's my PC, my anti-virus/firewall, or ISP, but I'm getting this: 1 * * * Request Timed Out for anything I try O.o Quote
TCH-Bruce Posted August 1, 2006 Posted August 1, 2006 Are you behind a router? I've had that happen to me and I forget what I did to the router to allow it to run a trace. Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 Nope, no router. Only one PC, so definitely not that, . Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 Oh heck no, . Our firewall/viri protection is PC-Cillian Not even a trace of Norton on this PC Quote
stevevan Posted August 1, 2006 Posted August 1, 2006 Yeah, I figured that, . I'm not sure if it's my PC, my anti-virus/firewall, or ISP, but I'm getting this:1 * * * Request Timed Out for anything I try O.o And you're still getting out to the Internet? Hmmmm...as Sherlock Holmes said many times: "Very strange." What about a ping? Same type of results? BTW...sites load fine from the Tampa, FL area. Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 How about the blog part of it? The main part of SMF loads just fine, it just seems to be SQL: http://www.sarahsmidnightfantasy.com/wp/ I think it's gotta do with my theme (wordpress), because it was running semi-slow yesterday, but not this bad, and the creator's blog seems to be having similar problems with her version of it. Quote
TCH-Bruce Posted August 1, 2006 Posted August 1, 2006 Here is a copy of a tracert from my home using Road Runner. Hop IP Address Host Name Sent Recv RTT Av RTT Min RTT Max RTT % Loss 2 10.40.128.1 [unknown]1 1 16 ms 16 ms 16 ms 16 ms 0.000% 3 24.29.160.81 gig5-1.dytnoh1-rtr1.woh.rr.com 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 4 65.25.128.241 son0-0-3.mtgmoh1-rtr0.columbus.rr.com 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 5 66.185.133.9 pop1-cin-P3-0.atdn.net 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 6 66.185.133.0 bb1-cin-P0-0.atdn.net 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 7 66.185.153.50 bb1-chi-P3-0.atdn.net 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 8 66.185.141.85 pop1-chi-P0-0.atdn.net 1 1 16 ms 16 ms 16 ms 16 ms 0.000% 9 208.174.224.29 bpr1-so-1-0-0.chicagoequinix.savvis.net 1 1 32 ms 32 ms 32 ms 32 ms 0.000% 10 208.175.9.133 aer1-po10.ChicagoEquinix.savvis.net 1 1 32 ms 32 ms 32 ms 32 ms 0.000% 11 208.174.225.194 electric-lightwave.ChicagoEquinix.savvis.net 1 1 32 ms 32 ms 32 ms 32 ms 0.000% 12 74.40.4.137 ge-4-1-0--0.cr01.chcg.il.frontiernet.net 1 1 32 ms 32 ms 32 ms 32 ms 0.000% 13 74.40.2.53 so-0-0-0--0.cr02.dlls.tx.frontiernet.net 1 1 63 ms 63 ms 63 ms 63 ms 0.000% 14 207.173.113.113 so-0-0-0--0.cr02.phnx.eli.net 1 1 79 ms 79 ms 79 ms 79 ms 0.000% 15 207.173.113.98 ge-7-0-0--0.gw05.phnx.eli.net 1 1 94 ms 94 ms 94 ms 94 ms 0.000% 16 70.98.188.242 gw0-cust-ATJEU-COM.phnx.eli.net 1 1 94 ms 94 ms 94 ms 94 ms 0.000% 17 69.50.210.182 server106.tchmachines.com 1 1 94 ms 94 ms 94 ms 94 ms 0.000% However your site took a long time to load. More than it did at work on my SBC DSL connection. You are connecting to two outside sources that I see for ads and they could be slowing down your site tremendously. What I would do is start taking things out (external) and see if it speeds up. I also see that you use Akismet and Bad Behavior. I don't use either and use Spam Karma instead. Whether or not they are slowing it down I don't know. But there are some things to possibly check. One more thing, I ran your blog though the validator and it came back with 11 errors. Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 (edited) The errors should be fixed (plugin that was supposedly validated wasn't). I've got Akismet, Bad Behavior, and Spam Karma. All 3 keep me pretty protected (I've had major problems with spam). I've done the removal of external items and that didn't really help at all. Still just sits and sits for about 5 minutes Edited August 1, 2006 by perfectdreams Quote
TCH-Bruce Posted August 1, 2006 Posted August 1, 2006 Start removing your plugins one by one until you find out which one is causing it to slow down. I had this problem a while back and complained to Head Guru. Only after disabling all my plugins and turning them on one at a time was I able to find the one that was causing the problem. Quote
perfectdreams Posted August 1, 2006 Author Posted August 1, 2006 I was in serious doubt, didn't think it would work, but I found the culprit, and it was a plugin. Bad part is that it shouldn't have affected it in hte first place because it involved comments O.o but THANK YOU!! Quote
TCH-Dick Posted August 2, 2006 Posted August 2, 2006 Start removing your plugins one by one until you find out which one is causing it to slow down. I had this problem a while back and complained to Head Guru. Only after disabling all my plugins and turning them on one at a time was I able to find the one that was causing the problem. Good Catch Bruce! Quote
stevevan Posted August 2, 2006 Posted August 2, 2006 (edited) I discovered the same thing with a Joomla! plugin on one of my sites the other night. Bruce is da MAN! Edited August 2, 2006 by stevevan Quote
TCH-Bruce Posted August 2, 2006 Posted August 2, 2006 Well if it hadn't happened to me I probably never would have known what to do. One thing I learned from the experience is that not all plugin programmers know what they are doing. Quote
perfectdreams Posted August 6, 2006 Author Posted August 6, 2006 Okay, my poor blog has been through a server crash (yes, I'm on 106 *sniffle*), and it's still running slow, but I'm thinking that's because, according to the current status, the SQL is still having problems (also explains the mail, since that area is also having problems -both in the red). Just curious if there's a time-frame for getting those two back in the green, so that there's not a lengthly lull when I'm trying to do updates (fixing what died since I lost 4 days of work - my own fault though, since I didn't do back-ups), and checking to make sure they're working. And TCH rocks, because we got immediate notification of it killing itself (yeah, that's how I look at it, ) Quote
TCH-Bruce Posted August 6, 2006 Posted August 6, 2006 Please open a ticket with the help desk. Mods don't have access to the servers or that information. Thanks. Quote
abinidi Posted August 7, 2006 Posted August 7, 2006 I was in serious doubt, didn't think it would work, but I found the culprit, and it was a plugin. Bad part is that it shouldn't have affected it in hte first place because it involved comments O.o but THANK YOU!! Just out of curiosity, which plugin was it? Quote
perfectdreams Posted August 7, 2006 Author Posted August 7, 2006 You know, I don't remember. I restarted everything, and only added back certain ones, but it involved comments, and basically used js to assist with the codes, much like the js for posting (if you don't use the rich text editor thing) Quote
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