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Posted

Having a problem in Horde. Looks like it was updated recently, as more buttons have appeared, etc. Signs of an upgrade.

 

However, with this upgrade ... I cannot view my address book anymore. When I click on address book, either in the upper bar or the side bar, it brings up an address book search instead of the overall listing.

 

I went into address book options and even set the default display to show the entire listing, and the search still comes up.

 

Experiencing this problem with more than one account on Horde.

 

Thoughts?

Posted (edited)

And when I try to delete people, I get the error "There are no browseable address books."

 

Ooh this upgrade sucks! It was hard enough getting it to import - it has problems doing comma separated values, had to do tab separated ... and this was exporting from horde on one account and importing on horde to another account.

Edited by com693
Posted

Sorry, as I said before I don't use Horde or any other webmail client. I use Thunderbird for email.

 

TCH does not control the upgrades that cPanel releases. If there is a problem cPanel would be the ones that would have to release a fix.

 

If you are still having problems please open a ticket with the help desk. Link at top of page or in my signature.

Posted
In Horde select Options. From that panel select Default Display. In the drop down select Address Book Listing. Save changes.

 

Bruce,

 

I tried that and it didn't seem to change anything. I even logged out and back in again.

 

Todd

  • 3 weeks later...
Posted

I have the same problem: Horde puts me in Search mode, even though I've specified Browse mode as the default. And if I try to delete an entry in the Address Book, I get "No browseable address books". I submitted a ticket, but the response was a screen print showing that Horde was working fine -- using Opera 8.54 as the browser. The browsers I use are IE and Firefox. How did Tech Support respond to your ticket? Did they resolve the problem?

Posted

Support says it is a problem with cPanel ... and since cPanel is managed by cPanel and not TCH, TCH has no control over anything. They said cPanel is aware of the problem and will fix it in their next update.

 

That to me is rediculous. We should be able to revert back to an older version that works.

 

I emailed the Head Guru, Bill Kish, but I haven't gotten a response from him ... don't expect that I will either.

Posted

Well, since each cpanel is server wide it would effect all users on that server. If it´s reverted to an earlier version, perhaps there is something else that breaks for someone else and then we are back to step one but with another problem. Better to wait out cpanel I would say.

 

I am no tech, so its just a guess from my side.

Posted

There are many security and bug fixes included with each cPanel release for all of the various utilities and scripts that come with it. I am sorry that the Horde address book is giving you problems, but reverting back to an older version of cPanel would most certainly do more harm than good.

Posted

Personally, I've never liked any of the e-mail applications provided by cPanel, so I don't use them.

 

On some of my sites, I've set up Google Hosted, so I get Gmail accounts on my domain. Other sites I forward to a different web-based email account with an interface I like better. Still other sites/accounts I POP into a local e-mail client like Thunderbird or Outlook Express or The Bat!.

 

Horde isn't your only option, if you don't like it. I didn't like it, so I found options I liked better. Maybe it is time for you to start investigating some of these for your own use.

 

Best wishes.

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