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Posted

You'll probably need to find and download some type of stats analyzer. The raw log itself is hard to read.

 

And when it tries to download, it saves with the extension of your domain. So if you have a .com domain extension, the filename will have a .com extension. That will cause Windows to hiccup, as it thinks that a .com is an executable file. So be sure to rename it to a .txt file or something. Windows may freak out and tell you that it won't be able to read the file if you change the extension, but believe me, double-clicking on it as a text file will be much more successful than trying to double-click on it as a .com file. :)

 

Good luck!

Posted

So when you download the raw access log, first you have to save it to your computer. Then you have to unzip it. Then with the resulting file, you have to rename it so it has a .txt extension. THEN you can open it.

 

THe part you're getting stuck at, probably is the file extension. See, cPanel gives it the name of your site. In my case, its paulpehrson.com. When I extract the file, it is called paulpehrson.com. However, Windows thinks that the .com part is the windows file extension, so it tries to find the program that can open a .com file. In this case, a .com is an executable file, but there is no code in this file to execute.

 

The same is true if you had a .net or a .org or a .uk (or whatever extension) for your site. The resulting file will have <your domain>.<your tld extension>, and Windows will try to assume that your TLD extension is a Windows filename extension.

 

Just rename the file to have a .txt extension, and you should be able to open the file.

 

Once you get it open, though, you'll have a hard time making much sense of it, unless you run it through some sort of stats analyzer.

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