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Posted (edited)

I reregistered my domain PUNKAHEAD.COM a few days ago for 2 more years and pretty much ever since then the site has acted like it doesn't exist on this pc. I've asked friends (who are on different ISPs) to check it and they got the site like normal, my brother and dad on their computers on the same network as me can get it so I can't understand why it's suddenly stopped working.

 

This is a huge inconvenience as I do a lot of work with it and lately as I've had some free time finally I've wanted to get some real work done. I can access it through the static IP address so it's not TCH, it can't be the domain if it works for other people, the people at my ISP say they can get it their end (although in the past they have been less useful than well anything in help), my brother can get it and my dad on the same internet connection.

 

My ISP suggested

Start/Run "CMD" ipconfig/flushdns - i've flushed the DNS several times, the first time it worked for a few minutes but then was gone again.

I've entered some preferred DNS Servers in the TCP/IP Settings of my connection, with the same results as above.

(On this night though - 2 days ago, I noticed the site was working again at about 11pm, 6pm EST but was gone next morning)

Yesterday they said try erasing your cookies, temporary internet folders etc. I did that and was able to work on it for the majority of the morning. I come back to do more work on a website in the afternoon to find it's gone again. It didn't return in the evening either..

 

I know this can't be TCH or my ISPs fault if others can get the site fine but I have absolutely no idea whatsoever why it's decided to do this and out of all PCs on mine, the one who uses it the most especially during a time where I have some free time after months of being busy.

 

Any ideas would be hugely appreciated

 

(oh and it's all registered on TCH including the domain - has been for a month under 2 years now and never experienced any problems upto now)

And also, I remember that when the domain worked on the pc now and then during the past 2 days - the subdomains didn't seem to work)

Edited by Thom
Posted

Welcome to the forums Thom :whip:

please open a help desk ticket ( link at top of Page )

Let the techs take a look to see if they can find anything wrong.

Like blocked IP from too many failed log in attempts.

Posted

Welcome to the forums. When you say "...the same internet connection..." do you mean that everyone in the same house but on different computers can see it, or are they just using the same provider but in different locations? If they are in the same house sharing the same internet connection (i.e. using cable/dsl and a hub), then it would narrow the problem quickly to your specific computer. I would start with Don's suggestion and then work your way backwards towards your machine to isolate the issue.

Posted

Hi. thanks for the help so far.

When I say everyone's on the same connection I mean we're on the same wireless network. Yet the page displays on their PCs.

 

I've just noticed the site working via http://punkahead.com but it refuses to work with http://www.punkahead.com and other subdomains don't work.

I've just sent my IP to help desk for them to look into it. Let's hope this works!! :whip:

Posted (edited)

Thom,

 

Is it possible that you have a firewall running and www.punkahead.com is blacklisted? an errant click without you noticing could do that.

 

I can get to the site either way.

Edited by Kevan
Posted

Thanks for the welcomes! I'm not too sure what I was but from what I've gathered it was DNS cache issue, Sam sychronised the domain and it seems to be working well :thumbup1:

TCH has never let me down with technical support, it's great and I never plan to leave it! :D

 

Unfortunately now I can't use excuses for not working on a website :P

Thanks for all the help guys!

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