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Posted

I've chosen a gallery package that i want to install, but I need to know if safe mode is "on" here at TCH before I install it. It doesn't work with safe mode on.

 

If we do have it on here, can it be turned off for my installation?

 

Thanks in advance,

 

Ron :whip:

Posted

I think the best way to get a specific answer for your account would be to open a help desk ticket. I realize that this is probably a server-farm-wide setting, but there is a chance that a setting woudl be different on a different server.

 

Also, the help desk would be the way to go to find out if there would be an account-specific relaxation of a particular policy.

 

Generally speaking, the help desk is the best place to find answers to server-specific or setting-specific questions.

 

Hope that helps.

Posted
I think the best way to get a specific answer for your account would be to open a help desk ticket. I realize that this is probably a server-farm-wide setting, but there is a chance that a setting woudl be different on a different server.

 

Also, the help desk would be the way to go to find out if there would be an account-specific relaxation of a particular policy.

 

Generally speaking, the help desk is the best place to find answers to server-specific or setting-specific questions.

 

Hope that helps.

 

Thank you,

 

Ron :whip:

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