Logicman Posted April 5, 2006 Posted April 5, 2006 Hi folks. With the recent installation of Fantastico on hosting accounts, there are several help desk open source packages available. Out of this lot, what's the best? I don't have complex requirements. I host several of my friends' blogs and from time to time, someone will bug me about some WordPress issue, or an email problem, etc. Instead of using email and messenger, I thought I would consolidate it all in one place. What do you recommend? I tried OSTicket, but it was getting painful (it wouldn't send the text of the ticket by mail, and it just wouldn't let me stay logged in.) Thanks. Quote
TCH-JimE Posted April 5, 2006 Posted April 5, 2006 Logicman, How about installing them all to different folders and having a tinkle yourself. What works for one person, may not work for the other, have fun trying them all out! JimE Quote
TCH-Don Posted April 5, 2006 Posted April 5, 2006 If you do not like one, its just as easy to uninstall. Quote
Logicman Posted April 5, 2006 Author Posted April 5, 2006 If you do not like one, its just as easy to uninstall. Fantastico has an "uninstall" option too? Quote
TCH-Don Posted April 5, 2006 Posted April 5, 2006 Oh yes, just install, then go back to Fantastico > package you installed and select remove instalation, it will take out the folder and database. Quote
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