Samrc Posted March 16, 2006 Posted March 16, 2006 (edited) Had something quirky happen today for my personal site. Sent in a HELP TICKET and within minutes the problem was resolved. The ticket system is fast, easy and reliable. The techs responding are patient and know what they are doing resolving issues in a timely manner with a pleasant demeanor. Though the cause of my problem was not completely known, I was satisfied with the result and the service! TCH is top notch for service, problem resolution and speed. KUDOS given! Any host can SAY they have uptime, service, good prices, and quality hardware. TCH DOESN"T JUST SAY IT....THEY DO HAVE IT ALL. Thanks again folks! Edited March 16, 2006 by Samrc Quote
TCH-Bruce Posted March 16, 2006 Posted March 16, 2006 Thanks Sam, the help desk deserves all the kudos they get. They are a class act. Quote
btrfld Posted March 16, 2006 Posted March 16, 2006 Indeed, TCH Rocks! As you say, the Help Desk people are patient, competent and speedy. I can't praise or recommend this whole enterprise highly enough. Quote
stevevan Posted March 17, 2006 Posted March 17, 2006 Thanks for the props, guys! Those tech's are amazing, aren't they? Quote
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