Signup With Creditcard And Email Question

[Guest GuestReneeGuest]

I am looking into assisting a non-profit organization into signing up with your hosting company. I have two concerns:

 

1) If they sign up with a credit card - is there a way to prevent it from being automatically-renewed? We would be using an individual's CC and want a little more control over when it is tapped into.

 

2) I expect that you do not prefer signups with HOTMAIL accounts and similar, but it could be done?

 

Thank You,

Renee

[TCH-Rob]

Renee,

 

I would open a ticket to billing for an answer with your first question. As to the second one, you can do that, just keep an eye on your spam folders just in case.

[TCH-BillH]

Hi,

 

I think I can answer your questions:

 

1) All hosting accounts with TCH automatically renew, so it's not really possible to prevent this. However, you can change your information at any time by submitting a ticket or logging into your billing account.

 

2) Yes, we do honor sign-up of account in this way. However, we do perform a fraud check on all accounts and you may find that if we have difficulty with other information on the account that the hotmail address could contribute to a non-successful sign-up. But we can cross that bridge only if we need to.

 

Take care,