TCH-JimE Posted January 30, 2006 Posted January 30, 2006 Hello All *waves to all at tch*, I decided to login into cpanel earlier and got a bit of a shock, either that, or I can't add up. I have started a support ticket about this, but thought that when I do get an outcome that I will share this with other users to prevent further support tickets! My CPANEL first page login tells me that my current bandwidth say is at 12 gig. Fair enough My CPANEL bandwidth page tells me also that I am using 12 gig. Again fair enough. (I have a sub-domain which uses about 10 gig, which is where the problems start) Clicking on the subdomain from the bandwidth page now gives me two coloumns of figures. However, each column is only 1/2 of the correct amount, the total being only 5 gig (10 gig if i added both together but since "All traffic" and "http traffic" are the same amount, i assume that these columns do not add together. Check the AWSTATS for that subdomain and it agrees with the single column bandwidth, that I am indeed using only 5 gig So, now I am very confused. Am i really using the 10 gig for the forum, is it only 5 and somewhere, something is doubling it up? I know that i am not being hotlinked, or anything like that (it still shows up in your awstats from what I can remember) Anyone else got/had/suffered this? Thanks all Jimuni! Quote
TCH-Andy Posted January 30, 2006 Posted January 30, 2006 Hi Jim, I'd guess that there are two entries for your subdomain in one of the cpanel setup files for your account - hence it is out by a factor of two. Open a ticket, and we'll take a look (Since you understand the technical, ... I'm guessing /var/cpanel/users/your_username is at fault. I've seen that cause the problem. ) Quote
TCH-JimE Posted January 31, 2006 Author Posted January 31, 2006 Hey All, TCH-Andy is, like all the staff here at TCH, on the ball. A duplication in the exact file mentioned above was causing the doubling up, a simple ticket solved the issue and now I can count again :-) Many thanks all and it just goes to prove that TCH is still the best there is! Jimuni Quote
TCH-Andy Posted January 31, 2006 Posted January 31, 2006 I'm glad it's all working for you now, Jimuni Thanks for the kind words Quote
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