NPTech Posted August 22, 2005 Posted August 22, 2005 Due to the particular industry in which our company operates, we have to start running our own e-mail server and MTA on-site. This means that mail.ourdomain.com has to resolve to one of our IP addresses, and that this IP address has to reverse back to mail.ourdomain.com. We currently use TCH's email, and mail.ourdomain.com points to the server on which our site is hosted (Server24, to be exact). Our new mailserver is about 24 hours from being ready. When the time is right, would it be possible for me to put in a service request for TCH to change the host (A) record for "mail" to the IP address of our new server? I can change the MX record for the domain through cpanel, but I cannot modify any DNS information. We do not plan to change our webhost, but we will have to host our domain name outside of TCH if this is not possible. Thanks. Quote
abinidi Posted August 22, 2005 Posted August 22, 2005 Welcome to the forums Evan! If this is possible, it is something that the Help Desk will be able to do for you. If you'd like, you can open a help desk ticket (link at the top of the page), letting them know what it is you will need them to do. The will be able to tell you if it is possible or not. Quote
NPTech Posted August 22, 2005 Author Posted August 22, 2005 Welcome to the forums Evan! If this is possible, it is something that the Help Desk will be able to do for you. If you'd like, you can open a help desk ticket (link at the top of the page), letting them know what it is you will need them to do. The will be able to tell you if it is possible or not. <{POST_SNAPBACK}> Thank you. I'll do that. - Evan Quote
TCH-Rob Posted August 22, 2005 Posted August 22, 2005 Welcome to the forums Evan, looks like Paul is on the ball today. Quote
TCH-Don Posted August 22, 2005 Posted August 22, 2005 Welcome to the forums and the family Evan Quote
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