Domain transfer questions

[reddwine]

Im trying to transfer my domain to TCH. It was denied because the current status of the domain name(s) is:

REGISTRAR-LOCK,

 

I informed my old host of the problem, but I had Just canceled with Useractive as I was tranfering to TCH.

 

Have I messed up? How can I make this transfer less painful ? ?

 

thanks,

barb

[TCH-Don]

Welcome to the forum Barb

 

Can you log in to where ever you bought your domain name and turn off the register lock?

When you bought the domain, you should have received instructions on how to manage your domain.

[reddwine]

I forgot to mention Im a beginner/novice in all this and request your replies be in layperson's terms geared for a newbie. )

[reddwine]

Lets see if I can get a reply to post. This is all new to me.

I registered the name with RegisterFly and my website host is UserActive. So are you saying I would go to the RegisterFly site and turn off the lock from there?

[TCH-Don]

who did you buy your domain name from?

[JDanniel]

Barb,

 

I have a client who's asked the same questions and is in a similar situation.

 

He wanted to transfer his domain to TCH (upon my suggestion), but canceled his other web hosting account first. The transfer request was subsequently rejected, and he didn't know what to do.

 

I came here, to this forum, to research the problem, so what I think I'll do is see what replies are posted here, and see what happens.

 

Can TCH unlock your domain for you, if you canceled your other hosting account? That's what I'd like to find out. Or, will you have to uncancel your other host to unlock the domain?

 

I'm curious about this. Jd

[TCH-Don]

Barb, what is the domain name?

[TCH-Don]

Barb,

If you goto RegisterFly.com accounts

and log in with the user and password you received when you bought the domain

you should see a place to unlock the domain so a transfer can take place.

[TCH-Don]

JD, TCH cannot unlock a domain if it is registered elsewhere.

your client will need to log in at the domain register and unlock it.

If the register and the host are the same, they will need to contact them.

[TCH-Rob]

Welcome to the forums Barb

[stevevan]

Welcome to the forums reddwine.

[TCH-Bruce]

Welcome to the forums Barb

[TweezerMan]

Welcome to the forums, Barb!

[reddwine]

Thank you all for the warm welcome. I think Im gonna like it here.

 

Don, Thank you very much for your help. I went into RegisterFly and found the unlock button. It seems that fixed my problem.

 

Im sure I will be back.

Barb

[TCH-Don]

Glad we could help.

 

Let us know if you need any more help

[TCH-Thomas]

Welcome to the forum, Barb.

[reddwine]

Ok, new friends, I have another question. Ive been transfering my 'stuff' over to TCH. My question is this....is TCH affiliated with Wild West Domains. They are requesting a domain transfer for me.

NoviceBarb

[TCH-Don]

Yes, TCH is affiliated with Wild West Domains

and they are requesting you to verify you want to transfer the domain.

 

Then when they start the transfer process

you will get another e-mail from your current domain registrar

asking if you really want to leave them.

[reddwine]

Alrighty. moving right along here.

 

While I wait for all this to happen, do I sign up for your silver plan?

or

do I wait for all this to happen and THEN order the silver plan? I want my web site up and running as soon as possible.

 

Thanks, forever in your debt Barb.

[TCH-Don]

you can sign up now with that domain name

and then upload your site using the information in your welcome e-mail when you receive it.

There will be a part that will show how to use an ftp program to upload files

using an address like ftp:123.123.123.12/~yourusername

before your domain name points to your new space.

If you have questions on this after looking at the welcome e-mail

please ask in the html and css forum

or whichever forum that fits the program you use.