TheMovieman Posted August 15, 2005 Posted August 15, 2005 Don't know if this is in the right forum, but I have been working on my laptop trying to get all the virus updates and the such done (as I have not used it in a while). Anyways, along with getting updates from Symantec for my antivirus and internet security, I also downloaded Ad-Aware. So, I ran a virus check which caught a few things as well as Ad-Aware which got other stuff (which I did not take note of at the time). The problem is, I had not gotten the Ad-Aware update yet and for some reason could not even though I was online. I think this is where everything started. I then got a Norton Antivirus pop-up stating: "Symantec Email Proxy cannot scan your email because your network is not properly configured". I tried rebooting and this stupid thing popped up again, and not only that, I could not get online. It would dial in as usual and the monitor thing would show in the system tray telling me what the connection speed is. However, MSN would not sign in and then would tell me that there is no connection (though I was technically online, I even tried opening IE browser and it would not open the page). I googled this and tried some suggestions which included checking the TCP/IP protocol and that was in good order. I then even uninstalled and installed Norton SystemWorks and Internet Security and the problem pursisted. Another suggestion was to download an anti-spyware program (which I already did) with all the currect updates (which, not being able to go online, I cannot get). Is there anyway to download the latest updates on another computer and install it on another computer? Does anyone know how to fix this? I have tried running tests and several virus scans/spyware scans and nothing has worked... It's pretty annoying now that I can't get online. Thanks in advance, Brian PS: By the way, even after uninstalling both SystemWorks and Internet Security, I still could not get online... Quote
TCH-Andy Posted August 15, 2005 Posted August 15, 2005 What operating system are you on ? If XP you could restore to a previous version from a few days ago - that was working. Quote
TheMovieman Posted August 15, 2005 Author Posted August 15, 2005 (edited) OK, I'll give that a try. Edited August 15, 2005 by TheMovieman Quote
TheMovieman Posted August 15, 2005 Author Posted August 15, 2005 Nope. I only had maybe 4 restore points, tried them all and upon restarting I get "Restoration Incomplete". Now I'm really frustrated... Quote
TCH-Thomas Posted August 15, 2005 Posted August 15, 2005 Edited post... I found the link wasn´t working, but I found several solutions for this problem when I searched the knowledge base at symantec.com using the searchwords "Symantec Email Proxy cannot scan your email because your network is not properly configured", most of them you seems to have tried though. Quote
TheMovieman Posted August 16, 2005 Author Posted August 16, 2005 Another one I tried was to check the registry for a missing subkey "CurrentVersion"... This was already there, so at this point I have no idea, how to fix this... I'm going to try and download another spyware protector on this computer, put it on my jump drive and load on the laptop. Quote
TheMovieman Posted August 16, 2005 Author Posted August 16, 2005 Well, downloaded and ran Microsoft's Anti-Spyware program which found and deleted 11 items. It restarted but the dang Symantec Email Proxy popped up again... I tried to go online, same result. Quote
TheMovieman Posted August 23, 2005 Author Posted August 23, 2005 I went ahead and did the last resort. I used my recovery disk and just started over. Oh well, at least I can get online now... Actually, this wasn't too bad as I didn't have much stuff I needed to back up, it was just a matter of time as I would have to download the Symantec updates and such. Quote
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