Internal Server Error

[marie b.]

(I'm writing this here, as opposed to sending a ticket, because I can't seem to access the Help Desk page.)

 

I've recently started receiving Internal Server Error messages whenever I try to access either my Blacklist or Conversationkiller plugins. The permissions haven't changed -- as I haven't had reason to access the cgi files and perhaps accidentaly change them -- and I can't think of anything else that could be wrong, as every other plugin works perfectly.

 

Any ideas?

 

(These plugins do, I understand, work on background tasks and scheduled maintenance so I was wondering if the plugins were disabled due to their making demands on the server.)

[TCH-Don]

The help desk link at the top of this page works for me.

 

You need to open a ticket as we mods do not have access to the servers

or accounts.

[marie b.]

I've been trying to access it all day, and it keeps saying that the address can't be found. I'll boot up the laptop and see if it's an issue with Firefox.

[TCH-Andy]

Hi,

 

It appears that there is a problem with MT and the latest version of cpanel. As Don says, open a help desk ticket, and we will try and get round the problem for you.

[marie b.]

I've opened a help desk ticket . . However, I don't have the latest version of Movable Type ; I use MT3.15.