daphne Posted May 20, 2005 Posted May 20, 2005 My current host has the tech support compassion of a dead snake. I desperately need to move away from them before I take a hostage. Seriously. I have a site that uses OSCommerce and the database with it has been built up over 6 months. If I lose it, I can already imagine the nervous breakdown that will ensue. THAT site is working just peachy. I also have a couple of other sites for customers for my web development business over there, but none of THEM work correctly (my customers are lovin' me right now /sarcasm). I use WHM and CPanel over there, or would if the sites were working right. What's the difficulty factor in moving everything over here in a reasonable amount of time? The ecommerce site has a bunch of ads in magazines going out in the next month so I need minimal downtime, but staying at this host is simply not an option, if just to prove that you cannot ignore customers. Its a principal thing. Thanks for your help, Daphne Quote
TCH-Dick Posted May 20, 2005 Posted May 20, 2005 The easiest method would be to to request a cPanel to cPanel transfer. If the tranfer doesn't work then you would need to backup your site and upload it to your new account. Once your content is moved over then you could change your DNS, this way down time would be minimal. If you want to try a cPanel to cPanel transfer after opening an account, just drop a ticket to the help desk at https://tchhelp.com and Welcome to TotalChoice Hosting Quote
TCH-Don Posted May 20, 2005 Posted May 20, 2005 Welcome to the forum Daphne If in the rare case the cpanel to cpanel will not work be sure to goto your cpanel > backup and download your databases and the home directory backup which you could then restore here and of course edit the config files for your OSCommerce to reflect your user name here for the database. But the transfer should work. If you have any questions, please ask, we love to help Quote
TCH-Andy Posted May 20, 2005 Posted May 20, 2005 Weclome to the forum, Daphne Dick, and Don have said it all - I just wanted to say "Hi" Quote
cajunman4life Posted May 20, 2005 Posted May 20, 2005 Welcome Daphne... you won't be disappointed if you switch to TCH. Quote
abinidi Posted May 20, 2005 Posted May 20, 2005 Welcome, Daphne! TCH is awesome. You'll forever be happy you switched!! Welcome to the family! Quote
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