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Posted

Hi,

 

I set up an account the other day, and everything is fine. Except for the fact my domain, giftsforeverandalways.com, has not propogated. Today at about 3pm EST, it hit 72 hours since I changed the nameservers to match the ones sent to me in the welcome email:

 

DNS3.TOTALCHOICEHOSTING.COM

DNS4.TOTALCHOICEHOSTING.COM

 

I think a problem could have been whenever I set up the account 2 .'s where placed before the com, so it was giftsforeverandalways..com instead of giftsforeverandalways.com, and had that changed to reflect the domain name. Could this be a reason why it has yet to propogate?

 

 

Thanks,

Jeremy

Posted

Welcome to the forums, Jeremy! :)

 

DNS appears to have propogated, but there is something wrong in the DNS record. A DNS lookup for giftsforeverandalways.com returns an IP address of 0.0.0.1, which is clearly not right (your site/account is not at that IP address).

 

You definitely should open a ticket with the help desk.

  • 3 weeks later...
Posted

Welcome to the forums grimreaper169 :dance:

 

Depending on which server your account is provisioned on determines which DNS servers you are supposed to use. If your welcome email was incorrect, please open a support ticket with the help desk and report it.

  • 4 weeks later...
Posted

This looks like the most correct place for this question, so... It's been almost 72 hours since my welcome e-mail and I'm not sure if I've not done something correctly or if I just need to wait. Is there something I'm supposed to be doing in regards to DNS instructions (I am a total newb and don't have a clue what that means)? I've been trying to get to "mysite".com/cpanel to start uploading my site but it says it cannot be found.

 

Is it just not up yet or have I screwed up?

 

Thanks in advance for replies to my simpleton questions that will be cascading down on all of you in the very near future.

Posted

Welcome to the forum. :huh:

 

If you have set the nameservers at your domain registrar you should be good to go.

 

If you either post your domain or pm me it I can have a look.

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