Can Send In Outlook, But

[webgyrl]

Hi,

 

Just trying to set up email in Outlook 2003 going through the domain instead of my ISP and I have run into a strange error.

 

I used the Help Docs on the TCH site (for Outlook 2002) to set up the email addresses.

 

I am able to send the emails just fine (even using Port 25), but for some reason I can't recieve any email.

 

Why would this happen? The port for recieving email is set to 110. I also have authentication checked to use same settings as my incoming mail server.

Incoming (POP) is set to mail.domain.com

Outgoing (SMTP) is set to mail.domain.com

 

Also, just a quick question: in order to set up an email address to use in Outlook, in cPanel, do I have to go to

MAIL > MANAGE/ADD/REMOVE ACCOUNTS > then set up a new email address? Do I use that password instead of the master password to set up the account in Outlook?

 

I don't want to use webmail for this particular account, just Outlook. Most of the other email addresses I have for this particular domain have forwarders set up on them that forward email to a Yahoo account. I'm just not sure how to set up the initial email account if I am not forwarding it anywhere and don't want to use webmail.

 

If I did want to use Outlook and also forward these emails to an outside account, how would I set that up?

 

This part of the online instructions confused me:

- User name (same as your e-mail address): jdoe@******

- Password

I used the main cPanel passwords because when i tried to use the email username it wouldn't work. Using the cpanel username and password did work tho.

 

Thanks for your help!

[webgyrl]

Ok, I figured it out.

 

I had to go in and set up email accounts for each email address I wanted and then in Outlook put in the FULL email address and corresponding password.

 

Yay!

[TCH-Andy]

I'm glad it's sorted, thanks for posting the reason - so others can look if they are having the same problem