Tnet Posted April 28, 2003 Posted April 28, 2003 Hello, When I try to setup more than one mail account in one profile of Netscape 7.01 I get authentication problems from one of the accounts. Sometimes it will just fail, sometimes tries to send, but just hangs. I have tried going into the advanced tab under SMTP and makeing sure there is only 1 outgoing server and it didn't work. What is the trick to this? Please help ! Thank you, Robert Quote
TCH-JimE Posted April 28, 2003 Posted April 28, 2003 Robert, Are you sending from work or home and if so, what is the ISP you are using? Also have you defined a port number? Jim Quote
Tnet Posted April 28, 2003 Author Posted April 28, 2003 I am the ISP. I have nearly 100 clients using Netscape. Many of them have more than 1 email account in the same Netscape profile. The POP parts works fine, but thing go wrong on the SMTP side. I have not defined the port number. Quote
TCH-JimE Posted April 28, 2003 Posted April 28, 2003 Hi, Can you provide your ISP name, and also your Domain name and if you know it, the server you are on? Thanks, Jim Quote
Tnet Posted April 28, 2003 Author Posted April 28, 2003 ISP & Domain are talihina.net. Server21 Quote
Tnet Posted April 28, 2003 Author Posted April 28, 2003 I think I worked it out. I started a new profile and added 1 email user and tested both ways. Then I added the second email account. Recieve worked fine. when I went to send, I was prompted for the password to the second email address. I entered it, but the send just hung there. It seems that you have to select the second account, click the advanced tab and tell it to use the default smpt server. I'll do some more testing, but I think that is it. Maybe netscape is buggy about using 2 outgoing servers? Robert Quote
KevinW Posted April 28, 2003 Posted April 28, 2003 For the two email accounts you are trying to setup - I'm assuming one is a TCH email account, and the other is something else, like Yahoo or Hotmail? If so, then youy need to know that there is no requirement to use the TCH SMTP for outgoing mail. For example, here at home, I have a TCH email account, a Verizon email account, and several others. Verizon is also my ISP, supplying me with a DSL line. So for all my email accounts, I use Verizon's SMTP mailserver for outgoing mail. -kw Quote
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