I Can't Log Into The Help Desk

[JGTheSpy]

I've been trying to upgrade my plan after I ran out of bandwidth this month. I tried to log into the helpdesk and it said my username wasn't found. I copied and pasted it from my welcome email. I tried it in all lowercase. It still didn't work. Am I doing something wrong?

 

My username is JGTheSpy if that helps. My password is... just kidding

 

Thanks

[Head Guru]

Whats your domain name?

[JGTheSpy]

http://www.random-noise.net

[Head Guru]

IM me - totalchoiceguru

[JGTheSpy]

I just wanted to thank you again for all of your help. I've already recommended TCH to my co-workers and three of them have signed up. You guys ROCK!