BigDaddyJinx Posted February 19, 2005 Posted February 19, 2005 Man, my board is gone! I was replacing files after the upgrade to Version .11 and now it takes me to the install.php page So, I decided to just restore my database only to find out that my databases are 0 byte files!!! I am devastated here and I don't know what to do...I was told that my SQL database *should* still be intact and I could back up from there, but HOW?! Man, I gotta get this back up and runnin' here 'cause I'd have lost almost 9 months worth of data and nearly 900 users. Does ANYONE know a way I can get my board back up and running?! Quote
TCH-RobertM Posted February 19, 2005 Posted February 19, 2005 BigDaddyJinx, You can Open a help desk ticket and see if they might be able to restore your site for you. the Help Desk is located at the top of this page. Please note though that it is Your responsibility to make backups of all your important data on a regular basis. Quote
BigDaddyJinx Posted February 19, 2005 Author Posted February 19, 2005 Thanks Robert, it's worth a try And yea, I know I'm the only one responsible, and I know that I should've checked to see if the file downloaded properly It's ironic too, because I deal with tech support all day at work and I have to say "make sure you backup next time" too many times to count. If I'm lucky enough to get the board back up and running, I'm gonna have to make it a point to validate my backups right after. *crosses fingers* Let's see what happens. Thanks in any event. Quote
BigDaddyJinx Posted February 20, 2005 Author Posted February 20, 2005 Just an update, Robert. I spoke with the TCH Help Desk and they were indeed able to restore my database!! I just about had heart failure when I thought I had lost everything, but TCH came through like champs! Mad, MAD props to all the TCH Staffers!!! Quote
TCH-RobertM Posted February 20, 2005 Posted February 20, 2005 BigDaddyJinx, Thanks for the update , I am glad everything worked out and you were able to restore your database. Quote
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