Cpanel Awstats Not Updated Since Jan 31

[DWD]

MY CPanel Awstats say "Last Update: 31 Jan 2005 - 16:13" It normally updates daily without exception.

 

Is this part of the recent server work that is going on in response to blogosphere spamming? And, thus, I should just wait it out.

 

Or, is this something I should submit a support ticket to get fixed?

[TCH-Thomas]

Sorry I don´t know so please submit a ticket so the techs can look in to it.

[TCH-Andy]

The stats do not update overnight if there was a medium to high load on the server at the time they were trying to run. Hence it can sometimes be a couple of days between runs (ie. If people are doing backups overnight at the same time...).

 

If you want the stats - open a ticket and they can be run manually. However if you're happy for them to be updated overnight next time - then it should happen automatically.

[DWD]

I can wait. I'm pretty patient. As long as the info will eventually be there.

 

I was just curious, because I had never seen them not update, and they had not updated for Feb 1 or Feb 2.

[Nicholas Naime]

Click "Update now" in the main awstat window.

[TCH-Rob]

Unless you have enabled that, that function is not available on the pages of most users.

[DWD]

It finally updated on the 4th. Not yet 24 hours, so I don't know about today.

 

I don't see an update now function.

[Nicholas Naime]

I don't see an update now function.

<{POST_SNAPBACK}>

You need to modify your configuration file. It is located in /tmp/awstats and called awstats.your domain name.conf.

 

Open it in a text editor and locate the line that reads:

 

AllowToUpdateStatsFromBrowser=0

 

change it to:

 

AllowToUpdateStatsFromBrowser=1

 

and save the file.

 

Now you should be able to update your statistics from the browser.

[TCH-Bruce]

You may want to read the security thread about activating this option.

 

http://www.totalchoicehosting.com/forums/i...showtopic=16651

 

Remember you are responsible for what goes on with your account.

[DWD]

Thanks for the information. Awstats updated on the 4th and again on the 5th, so things are probably back to normal.