Not Sure How To Ask Or If It's Possible

[cinderzilla]

I have 2 domains hosted throught TCH.

 

One was renewed in Sept 04 (silver) the other is due in 5/05(starter).

 

I want to have one domain (since I'm thinking of being a reseller).

 

Could I have silver acct activated on starter acct. And just do away with starter acct?

 

Examples:

 

www.midnite-blue.com is silver acct but not really used

 

www.best-of-intentions.com is starter acct but is used alot.

 

So instead of paying for 2 spaces I'd rather pay for one. Make sense?

 

Not sure how to ask all this so I'm sorry if I sound dumb lol

 

~Cindy

[TCH-Don]

Not totally sure what you want,

but just open a help desk ticket to customer support

and tell them what you want, and they will help you get sorted out.

[cinderzilla]

I guess basically what I want to do is move my site from my starter hosting my silver acct. Cancel the starter hosting. Park one domain name until I want to use it.

 

But I'm wondering if that happens will all my files at starter site be lost? Would a complete backup have to be done?

 

I'm rambling I'm afraid. Darn cold meds LOL

[TCH-Don]

Ok I see

you want to cancel the silver

upgrade the starter to a new silver

and park the old sivler domain on top of the newly upgraded silver

that way the old starter files will not change.

 

The help desk can do that for you.

[cinderzilla]

Ok thanks. I just wasnt sure how to word it to support desk.

 

Bless yer heart for the help

 

[TCH-Don]

You are welcome

let us know if you need more help

[TCH-Dick]

Just don't forget to backup before you start

[cinderzilla]

Good point...thanks

[TCH-Don]

You can goto your cpanel > backup

and click on

Download a home directory Backup

and while you are there download the databases and e-mail filters and alias

with that you can recreate your site by uploading there later,

just in case.