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Everything posted by cinderzilla

  1. I have created a backup...I'm just not sure how to put that on the new site lol
  2. Correct. Both domains are on tch servers through my reseller account. They lost their domain name so had to get a new one .com instead of .org so a move from org to com is needed.
  3. Good morning I have a client who recently lost their domain name which was hosted through me. They have gotten a new domain name and now we need to transfer their old site to the new one. I'm pretty sure I have not done that before. Any suggestions? Tips? How To? Thank you !
  4. Oh one other quick question... she will need to change the dns info to reflect my dns for my hosting site for both domains for this to wrk correct?
  5. I can do this in her cpanel or through my main reseller cpanel?
  6. A client of mine has a .net which is hosted with me. They recently obtained the .com. If I understand correctly, we can just park the .com on top of the .net so that if you go to either (example.net or example.com) its the same site. Can I do this via her cpanel (I see a domain parking icon there) or is this something TCH would need to do? Thanks
  7. First of all I must say... Now here's a question. If I choose the Standard Reseller plan, how much is allocated to my hosting site and how much would that leave for hosting packages for my clients? Half and half? Same question for Deluxe Reseller. TIA!
  8. Bill, would this be what you mentioned to me earlier? Good for a reseller?
  9. I'm not happy with my current reseller host. I'm looking at two companies to move to. TCH is one of them. What are some of your pros/cons with your reseller account? Thanks !
  10. Oh how incredibly sad. He was a very nice man. My condolences to his family and friends.
  11. Actually did the backup in WP before it went bonkers on me (was something in the server as I had to open a tech ticket on that issue) but I'm very happy to say I was able to import my DB and its back. WOOHOO. Thanks for your help everyone!
  12. Thank you I've tried importing it in phpmyadmin but it comes up with errors.
  13. I've had to reinstall wordpress (but I backed up my DB first). Can someone point me to a tut on how to reinstall the DB? I'd hate to lose all of my posts Thanks!
  14. Thanks for the help. I just couldnt get what that meant and went back in and looked and now that problem is fixed. Many thanks to you. Now if I can get the email issue solved things would be back to normal
  15. First of all I'm having the problem again of not getting notified of comments via email. I seriously think its a server issue? But not positive there. I had the problem a few weeks ago and it seemed like it cleared itself up on its own. Now I'm having the same problem. My next problem has to do with pages in wordpress (version 2.02) I'm getting this error: Parse error: syntax error, unexpected ')' in /home/simplyc2/public_html/wordpress/wp-content/themes/silentbabble/page.php on line 5 I have no idea what that means. Any help is greatly appreciated.
  16. This just started today... For some reason, wp is not notifying me of new comments made on my blog. Ive got the appropriate things checked to notify me when anyone leaves a comment. I'm running the latest wp version and have been for a while. Could it be a wp issue or maybe an issue with my domain? I also did a backup of my database via wp and asked it to email that to me as well and its not done that either. Thanks for your help! Cindy http://www.silentbabble.com
  17. Yeah I did that earlier. I ended up closing both tickets that I had open from earlier since I never received a reply. Thanks for your help.
  18. I submitted a support ticket this am to billing at 8:30 am EST and also sent an email to sales and have not heard a word from both. I've never gone this long without getting some kind of response back. Is this typical of support tickets now?
  19. Ok thanks. I just wasnt sure how to word it to support desk. Bless yer heart for the help
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