Siberian H.E.A.T. Posted January 24, 2005 Posted January 24, 2005 I have a handful of sites and I only know where one of them is physically located. As part of my initial troubleshooting before contacting TCH Tech Support (who are always great by the way!), it would be helpful to know which servers are located in various parts of the US. I'm not sure if this is guarded info, but I can't seem to find it anywhere on TCH site (other than by detective work in the forum - which is how I found the servers which are in Atlanta). There are several ways this is valuable, but one of which is that by looking at the TCHSTATUS page I can tell that when certain blocks of servers are down, it means that a certain data center is having issues (including my server). I'm not saying trouble is frequent, because it isn't, but I like to have every bit of info for my own troubleshooting tool belt before I resort to bothering the folks at the help desk. Quote
Head Guru Posted January 24, 2005 Posted January 24, 2005 Hi, Drop me a e-mail with the domain names and I will respond on what servers and datacenters your accounts are located in. Bill Quote
Siberian H.E.A.T. Posted January 25, 2005 Author Posted January 25, 2005 Thanks Bill, email sent. Quote
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