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E-mail Issues

vplaza

By vplaza
in CPanel and Site Maintenance

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vplaza Rookie

vplaza

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Today our mail server went down (still is) for over an hour. This has happened several times lately. The big problem is that we never receive any e-mail that was sent to us while the server was down. Shouldn't these e-mails be waiting to be delivered as soon as the server comes back up? This is very frustrating.

TCH-Rob Grand Master

TCH-Rob

Posted
Posted

As soon as? Not always. The sending mail server will usually try for a period of time and then wait a little while before trying again. It most often follows this procedure for a few days before failing completely.

 

It really does depend on the sending mail servers settings.

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