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Posted

I've been with TCH for over 2 years now, but new to this forum. Seems that you take your hosting servive for granted when the provide extraordinary service and I was guilty of only visiting the TCH website the few times I had a issue or problem with some of my sites. I have some very active and large sites and hosting over 26 other sites and I am so impressed with the level of service always offered By Bill and the team at TCH.

 

I have been with many other hosting services and I don't even want to start with some of the horror stories. From large to small hosting companies they all have their issues. None of them treat you like a family with one exception, TCH. Bill and the team he has is always professional and always available to help out a customer.

 

You know a good service when someone goes the extra mile for you, one night I sent Bill a msg about something i needed and he told me he hapened to be on vacation while we were chatting and I was surprised when the next mornig my dilema was solved by Bills staff. Customer Service like this doesn't exist in this industry or many others today.

 

Thank you Bill and Team for making my hosting as carefree as possible and taking my nightmares away.

Posted

Thanks for the kind words.

 

My vacation was a Bass Fishing Trip to Florida. It was awesome!

 

I am glad to see things are going well for your site.

 

Bill

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