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Posted

I've been trying a few times yesterday afternoon, and again tonight to Order Hosting. But each time I got the following error after waiting a few minutes after clicking the "Next Step" button of the first page ("Cutomer Details") on the Order page.

Error message:

 

PerlBill: Script Error

 

Perlbill was unable to launch due to the following errors:

 

Net::ParseWhois: Can't connect to : IO::Socket::INET: Timeout at include/register.cgi line 668

 

 

Could you please advise?

Thanks

Posted

Please go to the support page of the site and Chat with an Online operator regarding this issue. They should be able to explain and/or resolve it for you.

 

Lianna

Posted

I did go to the support page, but the Online operator was not available, so I left a message. I did get a reply soon afterwards saying that I should send an email to billing@totalchoicehosting.com

telling them what happened and they will give me instructions on how to make a payment for hosting.

 

It's already been two days later and I've had NO response from them, not even an email saying that they did get my mail.

 

This is a bit concerning. Please help.

 

Thanks

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