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Posted

Im trying to upload a site to my server on dreamweaver but it just wont work, Im getting the error: "an ftp error has occured- cannot make connection to host" whenever I try to connect or just test the connection

 

Settings:

 

Access:FTP

FTP Host: ftp.genuine-performance.com

Host Directory:/public_html/

Login:****

Password***

Use Passive FTP: Checked and unchecked

and nothing else checked

 

any help would be great I really need to get this figured out.

Thanks!

-Bryan

Crashnburn55@aol.com

Posted

:dance: Welcome to the Family Bryan :dance:

 

and your new home!

 

Have you ever published to your site, or is this something new

There is a page on the TCH help site How To Publish With DW that may help.

 

We really are like family here.

So if you need anything,

just ask your new family!

We love to help :)

Posted

Thanks, I tried shutting down all firewalls and disconecting from my ISP and connecting to good old fashion dial up but I still keep getting the same error, I tried testing the connection with the same settings at work and it connected to the server fine! I guess its something with my computer, what should I check?

 

Thanks!

  • 1 month later...
Posted

Hi,

 

Welcome to the family :angry:

 

I would try testing with another FTP client - just to check if it is something about DW MX.

 

I would also try using the IP address instead of the ftp.genuine-performance.com just to check that it isn't a DNS error.

 

If you have set up an FTP account for this then you need to remember the @genuine-performance.com on the username, and you also wouldn't need the public_html.

 

Finally I would reset the password (although if it worked from work, it is unlikely to be that) but check the caps lock etc ;)

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